Payment balance: full payment for the stay is required at check-in in the facility.
Cancellations: cancellations and changes must be made in writing via e-mail. We do not accept cancellations or booking changes by telephone or in person. A confirmed reservation can be canceled or modified up to 15 days before the scheduled arrival date (for example, if you book for June 25, you have until Italian midnight on June 10 to cancel without charge). In case of no-show on the day (no-show) or cancellation (or change) less than 15 days and up to 1 day before arrival, the advance paid will not be refunded. Bookings made less than 15 days before arrival cannot be canceled or modified.
